JUNE SPECIAL OFFERS LIMITED BY TIME AND STOCK
Limited Time and Limited Stock Offer
PA20231A Trailblazer Male Football 160mm May Special Offer only available while stock lasts and during May 2021.
Our prices all include VAT.
Free engraving, on metal engraving plates and free special centres with your club crest on. Email your artwork to firstname.lastname@example.org with your order number and he will oversee your centre production personally.
Average turnaround is 7 to 10 days, but speak to us about your specific requirements. Most customers order early to secure stock and get special prices, then have the trophies delivered the week that you are going to present. With trophyUK.net its all your choice.
Want advice, information or reassurance that you are dealing with the trophy experts, feel free to email the big boss Marc who signs off all the deals and with over 20 years in the trophy trade knows everything and everyone needed to get you the best deal available. His email address is email@example.com and he is waiting for your emails now!
Free special centres are included on all of our trophies and medals, we do not charge set up or for the centres themselves.
We believe, without this level of personalisation, your trophy simply isn't complete.
All you need to do is place your order, then email your order number and the design you would like us to use for your centres directly to Marc, the boss, he will then personally oversee the production of your special centres.
Email all artwork to firstname.lastname@example.org, as an experienced graphics designer he will be able to OK your centre graphics quickly and get it sent directly to our in house production team. And if there is an issue, he will get straight back to you to work out the best way of fixing it.
Free flat plate engraving on all trophies
All of our trophies include free flat plate engraving, on metal plates, fitted to your trophies.
There is a lime of 50 letters, but very few people need more.
If you are well prepared and ordering well in advance of you event, or have a large number of changes that you would rather put in a spreadsheet then no problem, just put TBC in the engraving box and email the list to Marc so he can make sure everything is matched up accurately before going to production.
We offer real value to our customers, and in order to do that we need to be efficient.
At every step of the process from choosing the products we offer to delivery service we use, everything is about efficiency.
Every penny we waste along the way would increase your bill, and that doesn't sit well with us.
We could offer a next day, or a 2 day service, and plenty on the web do, but it could be costing you up to 40% more on standard ranges and 60% more on special offers and clearance stock.
Order early and we will help you get the most for your budget.
That said, if you need a specific date then drop Marc and email at email@example.com if it is possible to work with you and meet your deadlines without any extra costs then we will, and if not we will let you know how much it would cost to make it happen in your time frame, if it is possible at all.
In additions to this, you can order up to 3 months early, have your order completed and stored in our warehouse free of charge.
Great question, and one we are asked all the time.
And we always answer it the same way;
We are good at what we do, we care about our customers, we have cultivated the best working relationships with our suppliers and we are mega efficient.
We have customers who have been with us for over 35 years, they never question our prices, and they value our service.
We believe in clear, simple, upfront pricing.
We also believe that everyone should benefit from our buying power and efficiency, not charge more to some customers than others. Lots of our competitors do this and whatever side of the deal you come up on it's still not fair.
For further details please get in touch with Marc, he would be happy to spend some time talking through your requirements.
We share a showroom with our sister company VB Trophies. Based in Royston in Hertfordshire, since the start of the COVID 19 pandemic we have offered an appointment only system at our showroom.
You can book appointments at a variety of times across the week including evenings at www.vbtrophies.co.uk
We have one of the largest showrooms in East Anglia and specialist facilities for engraving, printing and bespoke manufacturing so make an appointment to see what we can offer now.
TERMS AND CONDITIONS
These terms and conditions (the "Terms and Conditions") govern the use of www.trophyuk.net (the "Site"). This Site is owned and operated by Trophy Brands Limited. This Site is an ecommerce website.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
All content published and made available on our Site is the property of trophyUK.net and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
When you create an account on our Site, you agree to the following:
You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.
Sale of Goods
These Terms and Conditions govern the sale of goods available on our Site.
The following goods are available on our Site:
Trophies with personalisation including engraving.
We are under a legal duty to supply goods that match the description of the good(s) you order on our Site.
These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
We accept the following payment methods on our Site:
When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Shipping and Delivery
When you purchase goods from our Site, the goods will be delivered through one of the following methods:
Parcel Force Next Day dispatching in 7 - 10 days.
Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforseen circumstances. Please note that delivery times do not include weekends and bank holidays.
You will be required to pay delivery charges in addition to the price for the goods you purchase.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
Right to Cancel and Receive Reimbursement
If you are a customer living in the United Kingdom or the Eurpoean Union you have the right to cancel your contract to purchase goods from us within 14 days without giving notice. The cancellation period:
Will end 14 days from when you receive, or someone you nominate receives, the goods when you purchased good(s) in one order that are all delivered together;
Will end 14 days from when you receive, or someone you nominate receives, the last good when you purchased goods in one order that are delivered separately; or
Will end 14 days from when you receive, or someone you nominate receives, the first good when you purchased goods that will be regularly delivered during a defined period of time.
To exercise your right to cancel you must inform us of your decision to cancel within the cancellation period. To cancel, contact us by email at firstname.lastname@example.org or by post at Returns, Unit 14, RO24, Jarman Way, Royston, Herts SG8 5FE. You may use a copy of the Cancellation Form, found at the end of these Terms and Conditions, but you are not required to do so.
The right to cancel does not apply to:
Goods or services, other than the supply of water, gas, electricity, or district heating, where the price depends upon fluctuations in the financial market that we cannot control and that may occur during the cancellation period;
Custom or personalised goods;
Goods that will deteriorate or expire rapidly;
Alcoholic beverages where the price has been agreed upon at the time of purchase, delivery of them can only take place after 30 days, and their value is dependent on fluctuations in the market that we cannot control; and
Newspapers, magazines, or periodicals, except for subscriptions to such publications.
Effects of Cancellation
If you cancel your contract with us and goods have already been sent to you, then you must return the goods to us as soon as possible after informing us of your decision to cancel. You will be responsible for the cost of returning the goods. We will not be responsible for any damage or loss to the goods that occurs before they are returned to us, including while the goods are in transit.
If you cancel your contract with us, we will reimburse to you all payments we received from you under the contract, including the costs of delivery, except for any supplementary delivery charges resulting from your choice of a delivery type other than the least expensive type of standard delivery that we offer. Please note that we are permitted by law to reduce your reimbursement to reflect any reduction in the value of the goods that was caused by handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
We will provide the reimbursement without undue delay and no later than the earlier of 14 days after we receive back from you any goods supplied or 14 days after you provide proof that you have returned the goods. If no goods were supplied, then we will provide the reimbursement no later than 14 days after the day we were informed of your decision to cancel.
We will make the reimbursement using the same form of payment as you used for the initial purchase unless you have expressly agreed otherwise. You will not incur any fees because of the reimbursement.
This right to cancel and to reimbursement is not affected by any return or refund policy we may have.
Refunds for Goods
Refund requests must be made within 14 days after receipt of your goods.
We accept refund requests for goods sold on our Site for any of the following reasons:
Good is broken; or
Good does not match description.
Refunds do not apply to the following goods:
Items that have been engraved or had special centres fitted; and
Returns can be made by mail. To return a good by mail, follow the following procedure:
Pack your goods and attach the return label that was included in your package. Go to your nearest post office and pay the necessary postage.
Consumer Protection Law
Where the Sale of Goods Act 1979, the Consumer Rights Act 2015, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Limitation of Liability
trophyUK.net and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Except where prohibited by law, by using this Site you indemnify and hold harmless trophyUK.net and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
These Terms and Conditions are governed by the laws of the Country of England.
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Please contact us if you have any questions or concerns. Our contact details are as follows:
Kemp House, 160 City Road, London, EC1V 2NX
You can also contact us through the feedback form available on our Site.
Effective Date: 17th day of May, 2021